Star Doors

Frequently Asked Questions About Star Doors

Does Star Doors offer a doggy door option with their security screen installations?

Yes, Star Doors installs security screens with integrated doggy doors, and locals we've spoken to are impressed with the quality. Lyndon coordinated one installation where the customer specifically needed excellent security plus a functional doggy door — the finished product exceeded expectations. Ross, one of their installers, fitted the screen door with doggy door smoothly. It's a popular option for Adelaide pet owners wanting security without compromising access for their animals.

How quickly can Star Doors provide a quote after initial contact?

Star Doors typically responds within a day or two. Paul, one of their team, is known for fast turnaround — we've heard of him arriving the next day to provide free quotes and assess window safety screens. Another customer living hours away from Adelaide had Paul measure their doors without needing to be present, and a fair quote was delivered promptly. Their free measure and quote service makes starting a project straightforward, even for remote clients.

Can Star Doors arrange matching keys for multiple security doors at my property?

Absolutely. Star Doors can organise identical keys for all your doors, which is particularly convenient if you're installing multiple security screens or doors. Lyndon arranged for a locksmith to attend on the same day as installation for one customer who requested matching keys across all entry points. We've also heard positive feedback about their lock design — customers appreciate needing only one key for both the security screen and main door.

What happens if there's an issue with a Star Doors installation after completion?

Star Doors stands behind their work and rectifies issues quickly. When one security door didn't fit properly, they returned within 24 hours to make the required adjustments. In another case involving a missing bug strip, Jason apologised for the oversight and had it installed within two days. Their installers are known for returning without hesitation to fix lock problems or other concerns. Locals tell us this follow-up service is reliable and professional.

Does Star Doors handle installations for customers building new homes in Adelaide metro areas?

Yes, Star Doors regularly works on new home projects across metro Adelaide, from North Haven to Glengowrie. Paul assisted one family ordering doors while living many hours away, measuring the new home without the owners present and providing a fair quote remotely. The doors were ordered promptly and installed diligently once they arrived. Their ability to coordinate installations for clients not physically present makes them a solid choice for new builds or investment properties.